Legal Notice – Terms and Conditions – Cookies Policy – Privacy Policy – Sales Policy – Exchange and Returns Policy

IDENTIFICATION DATA

In accordance with the requirements of national laws, the obligation to inform all users and interested parties that the responsibility and ownership of the web domain https://cafe-racer-garage.com, as well as the associated social networks, hereinafter referred to as “website”, belong to Universe2grow, Unipessoal, LDA tax identification (NIF5133892834), with headquarters in Rua dos Barros, n665, Bregieira, Santa-Eufémia, Leiria, 2420-255, Portugal, hereinafter referred to as “CAFE RACER GARAGE” and whose contact email is contact@cafe-racer-garage.com.

Use and Application

These terms and conditions apply both to the https://cafe-racer-garage.com/ main page and to others created by Cafe Racer Garage and expressly and unequivocally indicate that they are an integral part of this website.

Users:

The “user” is the person who browses https://cafe-racer-garage.com/, on any of its pages. From the moment the user has access to browsing, he establishes a relationship in which he accepts the terms and conditions, as well as the policies set out here.

Ways to get in touch

If the user wants to get in touch with Cafe Racer Garage he can send an email to contact@cafe-racer-garage.com. You can also contact us by phone +1 330 441 4049 or +351 912 116 543.

Use of the Web Site

All graphic, textual, multimedia, photographs, images, videos or any other digital file format found at https://cafe-racer-garage.com/ will be understood as “the content”, are the property of Cafe Racer Garage and are protected by national laws and international copyright laws.

The user assumes responsibility for the use of https://cafe-racer-garage.com/, and cannot use it to:

Unlawful, illegal or contrary to morals, good morals, good faith and public order;
Make comments or disseminate racist, xenophobic, pornographic content or propaganda that threatens human or civil rights in general;
Cause damage to the individual, intellectual or moral person of Cafe Racer Garage, its suppliers or third parties;
Introduce or spread computer viruses or any other physical or logical systems capable of causing the aforementioned damage on the network;
Attempting to access and / or use other users’ email accounts and modify or manipulate their messages.
Cafe Racer Garage reserves the right to remove any comments that violate respect for human dignity, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public security, or in its opinion, are not suitable for publication. In any case, Cafe Racer Garage will not be responsible for the opinions given by users in any opinion tool that contains https://cafe-racer-garage.com/.

Exclusion of guarantees and technological liability measures

Cafe Racer Garage will adopt all the necessary technological measures at https://cafe-racer-garage.com/, to avoid damages of any nature, for illustrative and non-limiting purposes: errors or omissions in the content, lack of availability of https://cafe-racer-garage.com/ or transmission of viruses or malicious or harmful content in the content or data of program users, and are not responsible if at any time one of these measures fails as a result of misuse and / or abuse by a third party.

The user must refrain from suppressing, altering, evading or manipulating any protection device or security system installed at https://cafe-racer-garage.com/.

Modifications

Cafe Racer Garage reserves the right to make changes, without prior notice, that it deems appropriate at https://cafe-racer-garage.com/; you can change, delete or add content, products and services, the way they are presented or located, as well as their design and structure.

Links

Cafe Racer Garage has no control over the hyperlinks and / or external content that may exist on https://cafe-racer-garage.com/, so it cannot be held responsible for them, nor does it guarantee technical availability, quality, reliability, accuracy, scope, accuracy or validity of any material or information contained in the external content, and these external links will not be understood as a possible association, merger, collaboration or participation with the owner and / or responsible for the web domain with which they are associated.

Right of exclusion

Cafe Racer Garage reserves the right to refuse or withdraw access to https://cafe-racer-garage.com/ and / or products and services offered without prior notice, on its own or by third parties, to those users who violate these terms and conditions .

Results Guarantee

Cafe Racer Garage is not responsible for the success or failure of users in applying the information they receive from https://cafe-racer-garage.com/ or services offered by Cafe Racer Garage. The user will be solely responsible for applying what has been learned from the material provided by Cafe Racer Garage.

The contents are provided in an informative way, they do not replace any personalized professional advice that the user or client needs in a given subject, and will not be responsible for any problems that may be caused by the use, right or wrong, of the information provided or by not taking into account account health problems, ideological, economic or any other nature that may be affected by the content exposed within https://cafe-racer-garage.com/, free of charge or not.

Online Dispute Resolution

The user or the customer can write to contact@cafe-racer-garage.com to solve any problems they have with the website or the service provided.

You can also use the European online dispute resolution platform here.

Modification of these terms and conditions

Cafe Racer Garage may modify, at any time, the established terms and conditions, without prior notice and will be in force as long as they are properly published.

Legal Actions

Cafe Racer Garage may, at any time, take legal actions of a civil or criminal nature, against any person who makes improper use of the content displayed on https://cafe-racer-garage.com/, or for violating these terms and conditions. The legislation of the Portuguese territory will be applied at all times and in case of any conflict, the parties will submit to the jurisdiction of Leiria, Portugal.

Modified Date:

DATE OF LAST UPDATE OF THESE TERMS AND CONDITIONS: 13-11-2020
For any questions, suggestions, complaints or comments, please write to contact@cafe-racer-garage.com.

This privacy statement explains what personal information we collect from our users and how it is used.

For the processing of our users’ data, we have implemented all the technical and organizational security measures established in the current legislation.

Who we are?

Universe2grow, Unipessoal, LDA, tax identification (NIF513892834), hereinafter referred to as “CAFE RACER GARAGE” is the entity responsible for your personal data and which is behind the website https://cafe-racer-garage.com/, which belongs entirely to you.

You can contact us by postal mail Rua dos Barros, n665, Bregieira, Santa-Eufémia, Leiria, 2420-255, Portugal, and by email contact@cafe-racer-garage.com.

Users

The “user” is the person who browses https://cafe-racer-garage.com/, on any of its pages or sections. From the moment the user has access to browsing, he establishes a relationship in which he accepts the terms and conditions, as well as the policies set out here.

Users under the age of 18 require the consent of their parents or guardians for the processing of their personal data. “Cafe Racer Garage” has no way of effectively checking the age of users, therefore, it is exempt from any responsibility, if the user does not comply with what is stated here.

What we don’t do:

We never ask for personal information unless it is really necessary to provide the products and / or services you need or send advertising for what we sell.
We never share personal information about our users with anyone, except to comply with the law, a contract, or if we have your express authorization.
We will never use our users’ personal data for a purpose other than that expressed in this privacy policy.

The law:

This website is adapted to comply with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (GDPR).

Principles that we will apply to personal information

In the processing of our users’ personal data, we will apply the following principles:

• Principle of legality, loyalty and transparency: We will always inform you about the processing of our users’ personal data for one or more specific purposes that we will inform with absolute transparency.
• Data minimization principle: we will only request data that is strictly necessary in relation to the purposes for which we request it.
• Principle of limitation of the conservation period: the data will be kept for the time necessary for the purposes of the treatment, depending on the objective, we will inform the corresponding conservation period, in the case of subscriptions, we will periodically review our lists.
• Principle of integrity and confidentiality: The personal data of our users will be treated in order to guarantee adequate security and confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of data by third parties.

What are your rights?

Users can access their personal data, request data rectification or, if necessary, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, users may request to limit the processing of their data, in which case we will keep only those that are mandatory for administrative, legal, security purposes or for the exercise or defense of possible complaints.

In certain circumstances and for reasons related to your particular situation, interested parties may object to the processing of your data, in this case, we will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims.

Users have the right to receive the personal data they have provided in a structured format, in common use and mechanical reading, and to transmit it to another person responsible for processing when:

• Treatment is based on consent.
• The data was provided by the user and
• Treatment is carried out by automated means.

When exercising their right to data portability, the user will have the right to transmit personal data directly from “Cafe Racer Garage” to the new responsible person, whenever technically possible.

Users will also be entitled to effective judicial protection and to file a complaint with the National Data Protection Commission, if they consider that the processing of personal data that concerns them violates the GDPR.

How do we collect your data?

When a user enters https://cafe-racer-garage.com, as well to send an email to the owner, make a subscription or a contract, he provides personal information for which we are responsible, that information may include personal data, such as his address IP, name, physical address, email address, phone number and other information.

At https://cafe-racer-garage.com/ there are different systems for collecting personal data and each system has a purpose:

• Contact form: We request the following personal data: Name, E-mail, to respond to the requirements of https://cafe-racer-garage.com/ users. We may use this data to answer questions, complaints, comments or concerns regarding the information included. at https://cafe-racer-garage.com/, the services provided, the treatment of personal data, as well as any other questions that the user may have and that are not subject to the contracting conditions. The data that the user provides will be located on the server where https://cafe-racer-garage.com is stored

Failure to provide the necessary minimum personal data will make it impossible for Cafe Racer Garage to respond to the request. This treatment will be considered legitimate because it is part of a pre-contractual approach.

• Subscription form: We request the following personal data: Name, E-mail, to manage the list of subscriptions, to send newsletters, promotions and special offers, ours or third parties. The data is provided by the user when subscribing. Within https://cafe-racer-garage.com there are several forms to activate the subscription. “Cafe Racer Garage” will ask users for their express and voluntary consent when providing the minimum data necessary to send advertising and commercial information related to the services and / or products offered by https://cafe-racer-garage.com so that they can be added to a automated email marketing file managed by the controller indicated below. The processing of personal data found in this section is done with the consent of the data subject. Newsletters are managed by an email marketing manager, detailed in subcontractors.
• Contracting form: We request the following personal information: name, email, address, to request any of the services or products offered at https://cafe-racer-garage.com. The information collected will allow processing of the request made by the user and billing. The data will be located on the servers where https://cafe-racer-garage.com is stored. The legitimate treatment of personal data is through the contractual relationship with the client or user.
• Affiliation registration form: To register for our affiliation program the user must register through this form subject to the specific contractual conditions of the affiliation program, where he will indicate the required products and / or services, and contact details. In this case, we ask for the following personal information: name, email, website. The data that the user provides will be located on the servers where https://cafe-racer-garage.com is stored, and depending on the tool used, there may be a third party with whom it is necessary to share the data, the user will always be informed of this situation and the tools that will be used before proceeding with membership. This treatment is based on legal compliance with a contract.

There are other purposes for which we treat personal data:

• Ensure compliance with the conditions of use and applicable law.
• Support and improve the services offered by https://cafe-racer-garage.com/.

Social networks

https://cafe-racer-garage.com/ may be present on social networks, in these cases, the treatment of followers’ data on social networks will be governed by this section, as well as the conditions of use, privacy policies and access regulations that belong. to the social network in each case and previously accepted by the user. “Cafe Racer Garage” will process the personal data of users in order to correctly manage the presence of https://cafe-racer-garage.com/ on the social network, informing about activities, products or services, as well as for any other purpose than the regulations of the social networks allow.

Remarketing

The remarketing feature allows us to contact people who have already visited (web site) and associate a specific audience with a particular message. Remarketing is a method to get users who have visited our website to do so again.

https://cafe-racer-garage.com/ collects users’ personal data for remarketing, whenever they have given their consent to the use of these cookies.

The data we collect through remarketing is collected by Facebook and google cookies. You can find out the data collected by these cookies in the privacy policies of each service.

This remarketing will only be done if the user agrees to give his free, express and voluntary consent to the use of cookies.

Opinions

We may select and publish statements and comments from customers or users on our services, which may contain personal data, we will obtain the user’s consent before publishing any testimony or opinion under his name. If such content is published, it will be available to other users of https://cafe-racer-garage.com/. If the user wants to delete or remove his name or testimony from https://cafe-racer-garage.com/, he can contact us through the contact form or write to contact@cafe-racer-garage.com, but we cannot answer for those who have already were shared by others.

To which recipients will your information be communicated?

Many tools that we use to manage user data are contracted to third parties, these are referred to in the GDPR as “subcontractors”.

To provide the services strictly necessary for the development of the activity,  https://cafe-racer-garage.com/shares data with the following providers under their corresponding privacy conditions:

• Mailchimp®: Tool to automate commercial information bulletins and send to the data subject’s e-mail, advertising of products and / or services offered on the website. Service of the Rocket Science Group LLC, located in the United States of America, and has standard data protection clauses adopted by the European Commission which can be consulted at: //mailchimp.com/legal/data-processing-addendum/. For more information about your privacy policy, you can go to https://mailchimp.com/legal/privacy/
• Facebook®: Tool used as a social network and for communications with users, customers, buyers and participants and, to learn about the actions of data subjects on this site for advertising purposes (Facebook Pixel), sponsored advertising service (Ads). These services are provided by Facebook Ireland Ltd. can be contacted at 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. It has standard data protection clauses adopted by the European Commission which can be consulted at: https://www.facebook.com/business/gdpr. For more information on the privacy policy you can consult: https://www.facebook.com/privacy/explanation
• Google®: Web analysis service, to view website usage statistics (Analytics); backup service of your files in the cloud and easy access (Drive); sponsored advertising service (Ads), and; email service (Gmail). These services are the responsibility of the company Google LLC, located in Mountain View, California, United States of America, and have standard data protection clauses adopted by the European Commission which can be consulted at: https://cloud.google.com / security / gdpr / resource-center. For more information on the privacy policy: https://policies.google.com/privacy
• Moloni®: Invoicing software, provided by Moloni Lda, Av. José Malhoa, no. 2 – Tardoz, Edifício Malhoa Plaza, office 1.5, 1070 – 325 Lisbon, registration number and legal person PT513 321 527. More information about privacy policy at: https://www.moloni.pt/rgpd/

Data security and confidentiality

The Cafe Racer Garage of the data is committed to the use and treatment of personal data included by users, respecting their confidentiality and use in accordance with the purpose of the same, as well as to fulfil their obligation to keep them and adopt all measures to avoid unauthorized alteration, loss, treatment or access, in accordance with the provisions of current data protection regulations.

https://cafe-racer-garage.com/ includes an SSL certificate, that is, a security protocol that makes data travel in an integral and safe way, that is, the data transmission between a server and the user of https://cafe-racer-garage.com/, and in feedback, be fully encrypted or encrypted.

Cafe Racer Garage cannot guarantee the absolute impregnability of the Internet network and, therefore, the breach of data through fraudulent access to them by third parties.

Regarding the confidentiality of processing, Cafe Racer Garage will ensure that any person authorized by it to process customer data (including its personnel, employees and suppliers), will be under the obligation of confidentiality.

When a security incident occurs, Cafe Racer Garage must notify you in accordance with current law, without undue delay and must provide timely information related to the security incident, as long as it is known or when the user reasonably requests it.

Accuracy and veracity of data

The user is solely responsible for the accuracy and veracity of the data sent to https://cafe-racer-garage.com/, Cafe Racer Garage is exonerated from any responsibility in this regard.

Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the corresponding form.

Changes on the privacy policy

This Privacy Policy may vary depending on legal requirements or self-regulation, therefore, we advise you to visit it periodically.

Cafe Racer Garage reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, as well as sector practices. In these cases, Cafe Racer Garage will announce on this page the changes introduced with reasonable anticipation of their implementation.

This document was last updated on 13-11-2020.

The https://cafe-racer-garage.com/ team thanks you for your time spent reading this privacy policy.

Previous Considerations

The “user” is the person who browses https://cafe-racer-garage.com/, on any of its pages. From the moment the user has access to browsing, he establishes a relationship in which he accepts the terms and conditions, as well as the policies set out here.

The publisher is the owner of the website, which is Cafe Racer Garage and is identified in the legal notice.

The cookies used in the user’s browser have been installed with your authorization. The user can revoke his authorization at any time, for more information see the section Deactivation or exclusion of cookies, of this policy.

The publisher can make any changes he considers relevant to the site. For this, you can add sections, features or any element that may generate the use of new cookies. We advise you to check the cookie policy each time you access the site, to keep up to date on any changes that may have occurred since your last visit.

Definition and function of cookies

Cookies are information stored in the browser of a website user to be able to consult the previous activity he had, as well as remember certain data for a next visit. They can also be called web beacons, pixels, bugs, trackers, but for the purposes of these policies, they will be understood as cookies only.

Cookies generally store technical data, usage statistics, profile customization, social media links, management of personal preferences, among other functions, in order to be able to adapt the website to the needs and settings to improve the browsing experience, not accepting them can hinder the service that the site wants to offer.

Cookies are not files of viruses, spam, Trojans, worms, spyware or advertising programming, static on the page or in a pop-up window format.

The information stored refers to the browser (Internet Explorer, Safari, Chrome, Firefox, etc.) and not to the user, this can be verified when entering the same web domain in two different browsers.

Types of cookies depending on the entity that manages them

Cookies can be:

1. Own: when they are managed by the site editor. They are sent to the user’s terminal equipment from a computer or domain managed by the publisher himself and from which the service requested by the user is provided.
2. Third parties: when they are managed by a natural or legal person other than the publisher.

This website uses its own and third party cookies.

Types of cookies according to their purpose

Depending on the function they fulfill, cookies can be:

1. Techniques: allow the operational management of the website, so that the user can navigate it without problems. They can help control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, make the process of purchasing a product or service, manage payments, control fraud, do the request to register or participate in an event, use security elements while browsing, store content for the dissemination of videos or sound, activate dynamic content (for example, sharing content on social networks, among many other functions).
2. Preferences or personalization: are those that allow you to remember information so that the user can browse the site with certain personalized features, such as language, the number of results to display when performing a search, the appearance or content of the site, depends on the type of browser user, background colors used, profile photo, among others.
3. Analysis or measurement: allow the monitoring and analysis of users’ behavior on the website and others that are owned by the cookie manager, for example, the time that users take on a given page, the hours and days of increased traffic.
4. Behavioral advertising: are those that store information about the behavior of users obtained through the continuous observation of their browsing habits, allow to develop a specific profile to show advertising based on it. The intention is to show relevant and attractive ads to the user.
5. Advertising: These are those that allow the administration, in the most efficient way possible, of the advertising spaces that the website has, based on criteria such as the edited content or the frequency in which the ads are displayed.

This website uses technical cookies, personalization, analysis, advertising and behavioral advertising.

Some cookies can be versatile, that is, fulfill two or more functions.

Types of cookies according to their duration:

It depends on the time that they remain activated in the terminal equipment:

1. Session: They are a type of cookies designed to collect and store data while the user accesses a website. They are generally used to store information that is only of interest for the provision of the service requested by the user on a single occasion and disappear at the end of the session, for example, a list of chosen products, a certain selection of photographs, etc.
2. Persistent: These are a type of cookies in which data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can vary from a few minutes to several years.

Consequences of disabling cookies

The possible effects of not allowing the use of cookies can be, among others, the following:

• The products chosen in the store will not be loaded, so the shopping cart will not be created, which prevents the possibility of completing the purchase of the desired products.
• You will not be able to access the customer area, the personal area or any other area that requires confirmation.
• The data needed to analyze the site will not be collected, which prevents the publisher from knowing how to improve.
• The user cannot share website content on social networks such as Facebook, Twitter, Instagram, among others.
• The user will not be able to comment on the blog.
• The user will not be able to use any social network, they all use cookies in order to offer their service.
• Third-party advertising may not be displayed.
  On certain sites your browsing may be considered spam, as it cannot be identified
• Several. This list is purely explanatory, not limiting.
  If the user has deleted cookies and wishes to browse this site again, he must accept cookies again.

Cookies used on this site

This website uses the following cookies: technical, personalization, analysis, behavioral advertising. Below are detailed the cookies used by this website, however, due to the technical impossibility that this can generate, it cannot accurately display the cookies used by third parties, but every effort has been made to ensure that the user has all the necessary information.

Disabling or deleting cookies

At any time, the user can exercise his right to refuse cookies and, consequently, disable or delete them, except those that are necessary for the functioning of the website.

The user can delete and / or block cookies, for any navigation he / she makes or for a specific domain. This configuration must be done in each browser, if the user deletes or blocks cookies in one browser and not in the others on the same device, it will be assumed that in others it accepts the use. The publisher cannot perform this action by the user, he must perform it in a responsible and individual way in each browser and / or device he wants.

As each browser has different settings, the user must go to the help part of each one to see the specific case. This section mentions the most common ones, however, for updates to the browsers or operating system the user is using, this can vary. The user must always go to the user manuals of his browser, this guide is only indicative.

• Chrome: Menu – Settings (on Mac: Preferences) – Advanced settings – Privacy – Here the user chooses whether to set cookies or delete existing cookies. For more information, you can visit Chrome Help. https://support.google.com/chrome/answer/95647
• Internet Explorer: Tools – Internet options – Privacy – Privacy – Settings – Advanced options. Configure what you want. For more information, you can visit the help section of the browser itself https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
• Firefox: Menu – preferences – privacy – show cookies – configure according to what you want. For more information, you can visit the help section of the browser https://www.mozilla.org/es-ES/privacy/websites/#cookies
• Safari: Safari – Preferences – Privacy – Make the desired settings. For more information, visit Apple Help https://support.apple.com/es-es/guide/safari/sfri11471/mac
  Notices related to cookies

The Editor is not responsible for technical errors that the user may encounter on the website or in his browser for mistakenly handling the deactivation or deletion of cookies, the user must check the information about their deactivation or deletion in the browser’s help section. The user assumes the responsibility to delete or disable cookies in his browser and, therefore, assumes the consequences that arise from that.

At any time, the user can communicate with the editor via email to contact@cafe-racer-garage.com.

The Buyer is the person who buys any product offered by Cafe Racer Garage on the website https://cafe-racer-garage.com/.

Products for Sale

The products are for sale on the website; the buyer must pay the full price before shipping, unless any other payment terms are established. Products are purchased at the buyer’s risk and expense.

All product information is on the website, each product will include details about the necessary care.

Cafe Racer Garage can sell products through marketplaces. In such cases, the terms, conditions and policies of the sales platform where the purchase is made will also apply.

Payments

Payments will always be made through the platforms PayPal, Stripe (Credit Card), which will be the sole recipients of the customer’s payment data. Cafe Racer Garage, or anyone in the work team, has access to payment data. In the event of an eventuality, the claim must be made directly to the payment platform.

In the cases expressly indicated, the customer can pay by bank transfer. Cafe Racer Garage will not be responsible for any errors in the transfer, nor for problems that the customer has with the bank.

If there is any promotion or discount, it will apply only to products that have not yet been purchased. If the customer has already purchased a product, the promotion or discount cannot be applied retroactively.

In case of problems with the discounts, as a result of the configuration of the shopping cart, it will be understood that the correct price is the one indicated in the online store. Cafe Racer Garage will notify the buyer of the error by email.

Cafe Racer Garage can issue discount coupons to be used on the website

In partnerships with influencers and affiliates, the price will always be the one indicated in the store. Cafe Racer Garage is not responsible for any wrong information from the influencer or affiliate or a coupon that is not valid.

Taxes

All taxes that must be included by law will be shown in the budget, on the invoice and, if applicable, in the prepayment phase within the website or other affiliates and used to sell the service.

Orders

Orders will be sent to the address indicated by the customer, through: DHL, NACEX, YAMEN, FEDEX or other specialized companies.

Products will be shipped within 5 business days to any part of the world.

The buyer will indicate the destination address as specifically as possible and, with as much detail as possible, it is the buyer’s responsibility to ensure the accuracy of the order data, therefore, if the product does not reach its true destination, by mistake in providing the address by the buyer, no change or return will be made, nor will any administrative management be made to correct the address.

If the error in the shipping data is attributable to CAFE RACER GARAGE, all necessary measures will be taken to take the product to the buyer at no additional cost.

If the buyer wants the shipment to be made to a location other than that previously indicated, he must send an email to contact@cafe-racer-garage.com, in order to verify the conditions and the cost of the shipment.

Right to withdraw from the contract

Within 14 consecutive days after the date of receipt of the products, the buyer will be able to terminate the contract, without justification and without any penalty, for this he must notify Cafe Racer Garage by e-mail contact@cafe-racer-garage.com, his decision to terminate the contract, indicating the necessary data to identify the purchase.

To exercise the right of free withdrawal, the buyer must send the products in perfect condition to Rua dos Barros, n665, Bregieira, Santa-Eufemia, Leira, 2420-255, Portugal or 10th Alley 7, Jiangxia west street, Baiyun District, Guangzhou, Guangdong, China, 510000,  within 14 consecutive days from the date on which he communicated the decision to terminate the contract.

Cafe Racer Garage will reimburse the buyer for all costs of the original purchase. However, the customer will assume direct expenses for the return of the products.

The refund will be made in the shortest time possible and always within 30 days after notification, using whenever possible the same payment channel that was made for the purchase.

The refund will always be made in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or the account holder from which the bank transfer used for the purchase is made).

Returns and exchanges.

The customer must notify Cafe Racer Garage by e-mail contact@cafe-racer-garage.com, indicating the order number, copy of the invoice, photograph of the product in question and description of the problem.

The products of the original order that intend to be exchanged should be sent to the address Rua dos Barros, n665, Bregieira, Santa-Eufemia, Leira, 2420-255, Portugal or 10th Alley 7, Jiangxia west street, Baiyun District, Guangzhou, Guangdong, China, 510000. The exchange or refund will only be made after checking the condition of the product.

The refund will be made in the shortest possible time after the notification and the return of the initial order, using whenever possible the same payment channel that was made for the purchase.

The refund will always be made in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or the account holder from which the bank transfer used for the purchase is made).

Undelivered orders

If an order is not delivered for reasons attributable to Cafe Racer Garage, the full amount paid will be refunded. If the reasons are attributable to the customer, shipping and return costs will be deducted.

Right to withdraw from the contract

Within 30 consecutive days after the date of receipt of the products, the buyer will be able to terminate the contract, without justification and without any penalty, for this he must notify Cafe Racer Garage by e-mail contact@cafe-racer-garage.com, his decision to terminate the contract, indicating the necessary data to identify the purchase.

To exercise the right of free withdrawal, the buyer must send the products in perfect condition to the address Rua dos Barros, n665, Bregieira, Santa-Eufemia, Leira, 2420-255, Portugal or 10th Alley 7, Jiangxia west street, Baiyun District, Guangzhou, Guangdong, China, 510000. Within 14 consecutive days from the date on which he communicated your decision to terminate the contract.

Cafe Racer Garage will reimburse the buyer for all costs of the original purchase. However, the customer will assume direct expenses for the return of the products.

The refund will be made in the shortest time possible and always within 30 days after notification, using whenever possible the same payment channel that was made for the purchase.

The refund will always be made in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or the account holder from which the bank transfer used for the purchase is made).

Procedure for returns and exchanges.

The customer must notify Cafe Racer Garage by e-mail contact@cafe-racer-garage.com, indicating the order number, copy of the invoice, photograph of the product in question and description of the problem.

The products of the original order that intend to be exchanged should be sent to the address Rua dos Barros, n665, Bregieira, Santa-Eufemia, Leira, 2420-255, Portugal or 10th Alley 7, Jiangxia west street, Baiyun District, Guangzhou, Guangdong, China, 510000..

In cases where the reason for the return or exchange is attributable to the Cafe Racer Garage or the carrier, the shipping costs will not be borne by the customer. The exchange or refund will only be made after checking the condition of the product.

The refund will be made in the shortest possible time after the notification and the return of the initial order, using whenever possible the same payment channel that was made for the purchase.

The refund will always be made in favor of the person who made the payment (identified as the holder of the credit card used for the purchase or the account holder from which the bank transfer used for the purchase is made).

In the case of an order for several products and only part is returned or exchanged, no refund of shipping costs will be processed.